Account Settings Overview

In your account (Administration-Account Settings), there are several elements that can be set.


Business Name

Name of your business. This is referenced directly in your email footer.

Login Link Domain

This is the link for logging into your portal.


Auto Hashtag Phrases

This is the set of phrases that are used in Twitter posts that will, if detected, replaced with a hashtag.


Website URL

This is the authorized URL for the account. This URL is referenced in many places throughout your account.


Default Marketing Reply Email

Most templates reference this email address as a default. 

Billing Email Address

This email is where all invoices and billing notices are sent.


Grant Support Access

ActiveDEMAND staff do not have access to the contacts in your account unless you give explicit permission. 



Default Number

This number is referenced in many places throughout the product. Similar to the Default email address.


Primary Sales Contact

This is the contact that that will typically be referenced in sales lists


Primary Marketing Contact

This person is referenced in marketing lists


Technical Contact

This person receives all form submit errors.


Lead Notification Brand (agency only)

This allows an agency to determine the branding used in the lead notifications and system emails.


Keep Contact Data For

For GDPR, this determines the maximum date range for keeping contact data in ActiveDEMAND.


Root Page

This is used if you are using a microsite. See this article


Page Domain

If you set up your CNAME records as per this article ( you will have set up a subdomain for your landing pages ( This is where all landing pages will appear.


Link Replace Domain

When sending emails, all links will be replaced with trackable links. If you set up your CNAME records as per this article ( you will have set up a link subdomain (


Short URL Domain

AD has a link shortening functionality. By default, it uses the domain. You may have your own domain (which points at You can set it up there.


Spam Configuration URL

If you have someone blacklisted (Administration-Spam filtering), when a person fills out a form, they get sent to this confirmation page.


Blocked Confirmation URL

If you have blocked an Organization checked the 'block' checkbox on an organization), whenever someone who is an employee of the organization, they will be redirected to this page when they fill out a form.


Auto Map Email Domains to Organization Names

If checked,  when a contact is added as an employee of an organization/company the domain of the email address of the employee is added to the list of 'Associated Email Domains'.

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