ActiveDEMAND uses SendGrid to send all emails on behalf of your domain name.
If CNAME records are not set up correctly, emails will show as coming from sendgrid.net.
See the following articles for more information on setting up CNAME records:
- The Best Practices for CNAME Record Setup
- How are CNAME records generated and why are they important?
Once CNAME records are set up correctly, emails will show as coming from your domain.